Guest's FAQ

What is a honeymoon gift registry?

We give wedding couples a way to register their entire honeymoon online. It works just like a wedding registry, the wedding couple wants to have parts of their honeymoon experience as wedding gifts. Instead of buying them a crock-pot you can choose a "Sunset Cruise" or instead of a toaster oven, you can give them part of their "Nights Stay on the Honeymoon". The wedding couple has listed their "honeymoon wishes" and costs of each experience for their friends and family to purchase as a wedding gift.
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Why should I buy something from Honeymoon Adventures?

Honeymoon Adventures is the most trusted honeymoon registry and the preferred platform for more than 750,000 couples. Customers can leverage our partnerships with travel companies directly.
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Will I be able to send the wedding couple a card or bring one to the wedding?

Yes don't worry you can take something with you to the wedding if you'd like! During the checkout process you will choose either to send an online gift announcement or we will mail a customized deluxe gift card. The online gift announcement is an electronic message that is delivered via email to your couple. The gift card carries your personal message and is mailed to them or to you to hand carry to the wedding or shower.
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How do I know what amount to give? Are the gifts per person or for two?

In general, the total cost of the gift can be obtained by multiplying the amount requested times the quantity requested. The amounts listed for each gift request are based on the suggested total cost for both as provided by the suppliers. Your couple may divide the gift into smaller amounts taking into consideration the different budgets of their guests. You can choose to contribute toward the entire gift cost or give the entire amount requested. When you go through the purchase process, you can select to give several gifts amounts or to purchase multiple items.

Example: For "Upgrade Our Honeymoon Suite" the couple may request 10 gifts in the amount of $60.00 each. This means the total cost is $600.00, yet the couple has divided it into smaller amounts. You can purchase the entire gift amount or be one of the 10 guests that contribute toward the upgrade.

Please Note: All gift amounts are displayed and transacted in US Dollars. If you are viewing this site from outside of the United States, please keep currency exchange rates in mind when purchasing a gift.
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Why not just give them money at the wedding?

Today's couples love the convenience of having everything waiting for them on arrival to their hotel/cruise. Receiving envelopes of checks the day before they leave for their honeymoon will not allow them to pre-plan anything for their trip. They probably won't even have time to deposit the checks before they leave. Our services allow the wedding couple to pre-book the activities they will be able to do on their honeymoon and they will have an accurate accounting of all gifts received.
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I'm not computer savvy; can you help me with the purchase?

Don't worry, you can call in your order or we can guide you through each step - it's easy! We also accept orders by mail or fax. Just give us a call at our toll free number (800) 801-3493, Monday - Friday 7:00 AM to 5:00 PM Pacific Time to purchase your couple's wedding gift.
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What is the service & handling fee for?

There is a 2.65% Credit Card Processing fee that the Credit Card processing company charges us every time a credit card is used. We do not make any profit from this fee and all websites have a credit card processing fee.

As we make absolutely no profit from each gift, the service & handling fee allows us to run a secure website, process their gifts to their hotel/cruise ship, provide a toll free for live customer service, keep a complete accounting for the couple, host their wedding website, process gift certificates, process credit cards securely, be bonded and insured for $3M, be PCI compliant and most importantly, this keeps it free to register for the wedding couple - after all this is their day!

Our service & handling fee eliminates other typical wedding registry costs, such as shipping and gift wrap charges. In addition, announcement and gift message cards are free, and can be downloaded at any time. We ensure that the couple has the freedom to choose how they will use their gifts on their honeymoon and they are dealing with a professional and secure honeymoon registry company.
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How do I find my couple's registry list?

On the home page of this website, in the section - FIND A COUPLE, enter either one of your couple's first and last name or just a last name, then click the "FIND COUPLE" button. If there are several couples with the same name, all will appear and you can choose your couple.
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How do I buy the couple a wedding gift?

First, look through the list of gifts that the couple has registered for. Once you decide which gift(s) to purchase for the couple, follow the simple check out procedure. The couple will receive a gift certificate, credit on their room folio, or in some instances (we may not have a gift certificate relationship set up with the provider that the couple has listed) funds for that gift will be sent to the couple who will be able to make the arrangements prior to their wedding date. It is up the discretion of the couple how to collect and use their gift in the event of change of plans. This allows them the freedom to pre-book the activities they will be able to do on their honeymoon trip and have an accurate accounting of all gifts received.
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Where does the money go when I make a purchase from this registry?

The funds are deposited and held in a client trust account. Credit card fees are sent to merchant services, while the service fee is deposited into our general account. Gift funds are then distributed to the travel supplier or directly to your couple according to their account set up.
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Is the honeymoon registry site secure?

We are secured and the ONLY honeymoon registry to be PCI compliant to ensure you feel confident when using this site (see out Trust Guard Seal) We also have a Turbo SSL certificate that is tested daily by Go Daddy. We also have an A+ rating with the Better Business Bureau and a 100% satisfaction guarantee on your purchase.
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Do you store my personal or credit card information?

No, we do not have access to your credit card information after your purchase on the honeymoon registry. Our own staff cannot see your credit card information. We do not store or sell your personal information, either. Please see our Privacy Policy or click on our security report through Trust Guard for more details.
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Can I call or fax my order in?

If you would like to call in your order, you can use our toll free number at (800) 801-3493, Monday - Friday; 7:00 AM to 5:00 PM Pacific Time. If you would like to fax your order in, please provide the information necessary and fax to (858) 433-0500.
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How do I get my receipt?

After your purchase on the honeymoon registry is complete, a receipt will be emailed to you. Should you have issue, kindly contact customer service at (800) 801-3493.
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Does the wedding couple have a way to see what I have purchased?

Your wedding couple has online access to all account details, including gift purchases and receives email notifications of each gift. They can log in at any time and view the gifts they have received.
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How can I contact you if there is a problem?

We provide all support and software for this gift registry. You can email us service@honeymoonadventures.com or call our toll free number (800) 801-3493.
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